How to Make or Cancel Group Exercise Reservations

How to Make or Cancel Group Exercise Reservations 
 
There are several complimentary and fee-based group exercise classes that require a reservation to attend. 

Please review how to make your reservation through the Houstonian app

Step 1. Once you open the Houstonian app, click on "Classes" in the bottom left corner. 
 
 
Step 2. A pop-up menu will appear. Click on "Group Exercise Reservations.”
 
 
Step 3. Select the class that you would like to attend by scrolling through the dates at the top of the screen. 
 
 
Step 4. Once selected, you will need to click "Sign Up” in the top right corner.
 
 
Step 5. Once selected, you will need to click "OK.”
 
 

If you need to cancel a class more than 24 hours in advance, please follow the steps below. 

Step 1. Once you open the Houstonian app, click on "Classes" in the bottom left corner. 
 
 
Step 2. Select "My Reservations” from the pop-up menu.
 

Step 3. Tap the class you wish to cancel and a pop-up menu will appear. Tap "Cancel” from this menu. 
 

Step 4. After selecting "Cancel”, you must confirm the cancelation to complete the process. Tap ‘Confirm’ from this pop-up. 
 
 
Step 5. Once you have confirmed the cancelation. You will be redirected to "My Reservations” and the canceled class will no longer appear. 
 
 

Another App Feature:
Receive department-specific notifications to stay in the know about changes in the schedule or cancellations:
  • Select ‘Menu’ from the bottom right corner
  • Select the ‘Stay Connected’ header
  • Select the ‘Interest Groups’ tab
  • Check the departments of interest to you and select ‘Save’ in the upper right corner.

If you have any questions regarding the app or setup, please contact the Membership Office at membership@houstonian.com or at 713.316.2729 during business hours.