How do I enter the Club?
Members and guests may enter
through the southeast stairwell entrance. This is the main stairwell from the
garage.
How do I get to the Resident Lobby
and Resident Locker Rooms?
Resident Members may enter through
the southeast stairwell entrance and instead of stopping at level one you will
continue to walk up one more flight of stairs to the second level where you
will scan your access tag and be checked in to the Resident level.
I am used to taking the elevator
from the garage, what do I do while they are under construction?
You may enter through the
southeast stairwell entrance and instead of stopping at level one, you will
continue to walk up one more flight of stairs to the second level where you
will scan your access tag and be checked in to the Resident level. If you need
to use the ADA elevator located in the upper garage please contact the
Welcome Desk at 713.685.6888 to have access to this elevator.
What food options are available?
Refuel, our to-go counter is located next to the Sculpt U Physical Therapy office before it moves to the permanent location upon the completion of Phase 2. TRIBUTE at The Houstonian is also available for
in-person dining or for to-go. Arbor Grill is open for summer service. Please check the Houstonian app under the "Arbor Grill Conditions" tab for real-time operational hours.
What are my options for meeting space?
The Library and Boardroom are now closed since opening our new meeting spaces on January 10, 2022. Our two new meeting rooms are named after the Lantana flower and the Monarch butterfly that inhabit the beautiful butterfly garden that both rooms overlook. Natural light filters through both rooms creating an inviting and inspiring space for your next private meeting or small gathering. Monarch and Lantana are equipped with upgraded audiovisual technology and modern finishes to comfortably accommodate up to 16 people. Meeting spaces are able to be reserved by contacting Club Executive Assistant Erika Hinton at ehinton@houstonian.com.
What areas are currently under
construction during Phase 2?
The previous main lobby, rotunda, lobby
elevators, sales and administrative offices, studios A, B and C, Tred & Shred, and
the old basketball court will be under construction in Phase 2. The current
Shop at The Houstonian will remain open while the new Shop is being built. The
Bungalow and Kid's Gym (now the Houstonian Hideout) have been renovated and reopened during this phase.
Where are the childcare areas?
The Bungalow renovation was completed on March 23, 2022, and is now accessible down the hall from the temporary Welcome Desk, next to the new meeting rooms. The new Houstonian Hideout (formerly the Kids Gym, childcare for 5 to 12 years old) is now connected to the Bungalow where they share a check-in station.
What new areas will be available
after Phase 2 is complete?
- Newly constructed atrium with staircase
leading to a new indoor turfed performance zone on the 2nd floor.
- Café proudly serving Starbucks and
to-go options with additional seating for socializing and working.
- Indoor/outdoor restaurant and bar
overlooking the pools with separate adult and family-friendly dining.
- New shopping experience in a
convenient location with a pop-up structure for events.
- New cycle studio with state-of-the-art
lighting, sound, and environment.
- The new Kid’s Gym adjacent to the
Bungalow with dual check-in and designated stroller parking. (Bungalow opened in March 2022 and The Houstonian Hideout (formerly Kid's Gym) opened in May 2022).
- Two new meeting rooms (opened in January 2022) and a card
room.
- Refreshed Lobby and Welcome Desk
with additional get-together areas.
How long is Phase 2 projected to
take to finish?
Phase 2 will be completed by end of summer/early fall 2022.
What was renovated during Phase 1?
We are very excited to share that two
new, multipurpose group exercise studios, a new Pilates reformer/Versa Climber
studio and a new yoga studio with a private yoga space were unveiled at the end
of Phase 1. We also have a new indoor
basketball court with seating relocated to the lower level. The newly
renovated Resident Fitness Center was also completed during Phase 1.
How can I contact the Membership
Sales Office?
The Membership Sales Team has been
temporarily relocated to the Redstone Building.
Guest passes have been digitized
and are available by clicking the "Guest Pass” icon on myhoustonian.com and are
available on the new Houstonian app. If you are in need of additional support
please call the Membership Office at 713.316.2729 during business hours (M-F, 8
a.m. to 5 p.m.) or email membership@houstonian.com.
They will return to the Club at the conclusion of the renovation.
How will updates be communicated
to me during the renovation?
We will communicate updates
primarily through e-mail. If you are not receiving emails from the Club at this
time, please contact Allie Clark at aclark@houstonian.com.
We highly recommend you download and log in to the Houstonian app and allow
notifications. This allows us to share updates in addition to email. Learn more
about the app by clicking
here. We also will be posting on our social media pages with updates and
progress pictures.
Facebook
Instagram